About this course

Course type Essentials
Course code VCOL10L1
Duration 1 Day
Special Notices

Shorter bite-size virtual sessions are available on key topics from this course. Please contact us for further details.

I this course you will compose and send email, schedule appointments and meetings, manage contact information, schedule tasks and use notes.

Target Audience:

This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and manage contact information.

Prerequisites

  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows - minimise, maximise, open and close

Delegates will learn how to

At the end of this course you will be able to:

  • Explore the Outlook interface, send mail, and respond to messages
  • Compose email messages
  • Organise email messages into folders
  • Manage contacts and contact information
  • Schedule appointments
  • Schedule a meeting
  • Manage tasks and notes

Outline

Lesson 1: Getting Started with Outlook

Topic 1A: Identify the Components of the Outlook Interface
Topic 1B: Read an Email Message
Topic 1C: Reply to and Forward an Email Message
Topic 1D: Print an Email Message
Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

Topic 2A: Create an Email Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Enhance an Email Message
Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

Topic 3A: Manage Email Messages
Topic 3B: Move Email Messages into Folders
Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

Topic 4A: Add a Contact
Topic 4B: Sort and Find Contacts
Topic 4C: Find the Geographical Location of a Contact
Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

Topic 5A: Explore the Outlook Calendar
Topic 5B: Schedule an Appointment
Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

Topic 6A: Schedule a Meeting
Topic 6B: Reply to a Meeting Request
Topic 6C: Track and Update Scheduled Meetings
Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

Topic 7A: Create a Task
Topic 7B: Edit and Update a Task
Topic 7C: Create a Note
Topic 7D: Edit a Note

Essentials

1 Day

Duration
Microsoft Outlook
Delivery Method

Delivery method

Virtual learning

Recreates a classroom experience online, enabling full interactions with the learning professional leading the course.

Find dates and prices

Sorry, we don't have any public dates scheduled for this course, but it can be run as a closed event for your company.
Please contact us for details on alternative ways we can help you 0845 757 3888 or email us at info@qa.com.

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