About this course

Course type Essentials
Course code DOL10L1
Duration 1 Day

I this course you will compose and send email, schedule appointments and meetings, manage contact information, schedule tasks and use notes.

Target Audience:

This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and manage contact information..

Prerequisites

  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows - minimise, maximise, open and close

Delegates will learn how to

At the end of this course you will be able to:

  • Explore the Outlook interface, send mail, and respond to messages
  • Compose email messages
  • Organise email messages into folders
  • Manage contacts and contact information
  • Schedule appointments
  • Schedule a meeting
  • Manage tasks and notes

Outline

Lesson 1: Getting Started with Outlook

  • Topic 1A: Identify the Components of the Outlook Interface
  • Topic 1B: Read an Email Message
  • Topic 1C: Reply to and Forward an Email Message
  • Topic 1D: Print an Email Message
  • Topic 1E: Delete an Email Message
Lesson 2: Composing Messages
  • Topic 2A: Create an Email Message
  • Topic 2B: Format a Message
  • Topic 2C: Check Spelling and Grammar
  • Topic 2D: Attach a File
  • Topic 2E: Enhance an Email Message
  • Topic 2F: Send an Email Message
Lesson 3: Organizing Messages
  • Topic 3A: Manage Email Messages
  • Topic 3B: Move Email Messages into Folders
  • Topic 3C: Open and Save an Attachment
Lesson 4: Managing Contacts
  • Topic 4A: Add a Contact
  • Topic 4B: Sort and Find Contacts
  • Topic 4C: Find the Geographical Location of a Contact
  • Topic 4D: Update Contacts
Lesson 5: Scheduling Appointments
  • Topic 5A: Explore the Outlook Calendar
  • Topic 5B: Schedule an Appointment
  • Topic 5C: Edit Appointments
Lesson 6: Managing Meetings in Outlook
  • Topic 6A: Schedule a Meeting
  • Topic 6B: Reply to a Meeting Request
  • Topic 6C: Track and Update Scheduled Meetings
  • Topic 6D: Print the Calendar
Lesson 7: Managing Tasks and Notes
  • Topic 7A: Create a Task
  • Topic 7B: Edit and Update a Task
  • Topic 7C: Create a Note
  • Topic 7D: Edit a Note

Essentials

1 Day

Duration
Microsoft Outlook
Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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