About this Course

Tech Type Performance
Duration 3 Hours

This half-day instructor-led workshop is intended for delegates who will use Microsoft Lync 2013 in order to communicate with colleagues in their role. The workshop will examine the capabilities that Lync 2013 provides and, by working through hands-on examples, enable the delegate to experience the communication and collaboration features.

Please note - this course does not run on the public schedule and is available for closed events only. Please contact your account manager for dedicated event pricing.


  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows applications - minimise, maximise, open and close

Delegates will learn how to

At the end of this course you will be able to:

  • Navigate around Lync 2013
  • Store Contacts
  • Set your Presence Status
  • Send Instant Messages to Contacts
  • Add Attachments to your Conversations
  • Hold Meetings using Lync 2013
  • Use Persistent Chat Rooms


  • Introducing Microsoft Lync 2013
  • Signing In to Lync
  • Navigating around Lync
  • Creating and Organising Contacts
  • Setting Your Status and Location
  • Interactive Contact Card
  • Using Instant Messages (Chat)
  • Meetings, Presentations and Sharing
  • Recording Your Meetings
  • Meeting Options
  • Integration with Microsoft Office
  • Persistent Chat Rooms
  • Mobile Applications


3 Hours

Microsoft Office
Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.