About this Course

Tech Type Performance
Duration 3 Hours

This half-day instructor-led workshop is intended for delegates who will use Microsoft Lync 2010 in order to communicate with colleagues in their role.

The workshop will examine the capabilities that Lync 2010 provides and, by working through hands on examples, enable the delegate to experience the communication and collaboration features.

Please note - this course does not run on the public schedule and is available for closed events only. Please contact your account manager for dedicated event pricing.


  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows - minimise, maximise, open and close


  • What is Microsoft Lync 2010?
  • Signing in to Lync
  • Navigating around Lync
  • Setting your Status and Location
  • Creating and Organising Contacts
  • Working with the Interactive Contact Card
  • Using Instant Messages (Chat) in Lync
  • Meetings, Presentations and Sharing
  • Integration with Microsoft Office


3 Hours

Microsoft Office
Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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