About this Course

Tech Type Premium
Duration 2 Days

This 2-day classroom course provides a best-practice training skills foundation for subject matter experts, who are or will be required to deliver training either to internal colleagues or external customers.

Based on the Queen’s Award-winning TAP methodologies, the course is an excellent way to embark on a training career. It can, if required, be subsequently upgraded to a full professional Certificate and a stepping-stone to a role-based TAP Diploma.

What the delegates will learn

  • Structuring the learning event
  • Facilitating a learning event
  • Employing questioning skills
  • Establishing and maintain credibility
  • Selecting methods and media

What's included in the course?

  • Pre-course work
  • Evening work
  • Assessment

Next steps

  • Foundation Award in Training Design

Who is it for?

This course is for subject matter experts who are required to delivery training courses.

Course objectives and assessment

Delegates plan and deliver a training session that is assessed against the TAP Training Style and Structure profiles.

Session details

Session 1: Training session Structure

In this session, we consider:

  • Structuring the intervention
  • Stating clear objectives and agreeing expectations
  • Setting a route map for the session
  • Capturing and assessing the learners’ prior knowledge, skills and attitude
  • Building links to aid delegate learning
  • Delivering appropriate content in a learning-efficient sequence
  • Reinforcing the key points from the intervention
  • Monitoring and controlling progress of the group and individuals
  • Adapting the methods and/or content to the progress identified

Session 2: Training delivery style

In this session, we consider:

  • Generating a positive learning climate
  • Identifying and coaching delegates who are struggling with pace/content
  • Dealing effectively with groups of mixed ability
  • Managing the learning event efficiently
  • Using a variety of questioning types and techniques
  • Handling delegate questions effectively
  • Using reflective questioning to get delegates to take responsibility for learning
  • Using active listening techniques

Session 3: Planning and practise

In this session, we consider:

  • Final planning of our session
  • Feedback from the delivery of our introduction
  • Practice and feedback in readiness for assessed session
Premium Course

2 Days

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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