About this Course

Tech Type Premium
Course Code TTFFTTD
Duration 3 Days

This course enables experienced trainers to further develop their skills in delivering training, assessed against measurable, objective criteria. This practical, skills-based course offers a structured approach to planning and delivering training. It is important for even the most experienced trainer to refresh their training delivery skills to ensure effective transfer of learning. The course has the primary goal of encouraging self-assessment to reinforce the experienced trainer's delivery skills, and helps trainers to consider strategies to manage behaviours that can impact the achievement of the session objectives.

This Certificate is also available as a fully digital self-study course, blended 2-day course as well as this 3-day classroom event. If you would like to discuss our online or blended course please do not hesitate to contact us.

What the delegates will learn

  • Preparing for a learning event
  • Structuring the learning event
  • Facilitating the learning event
  • Employing questioning skills
  • Establishing and maintaining credibility
  • Selecting methods and media
  • Employing a balanced approach
  • Strategies for managing challenging behaviour
  • Realigning learner behaviour

What's included in the course

  • Pre-course work
  • Evening work
  • Assessment
  • Online workshop: Managing Challenging Behaviours

Next steps

  • Training Delivery Part B - engaging with learners
  • This is a core module in the TAP Diploma in Learning Facilitation

Prerequisites and audience

This course is primarily designed for trainers with six months’ recent delivery experience, who wish to create an interactive learning environment within a structured framework. New or inexperienced trainers should attend the 5-day course (www.tap-training.com/TTFFTTD5).

Assessment information

Delegates plan and deliver a training session that is assessed against the TAP Training Style, Activity and Structure profiles.

Session details

Session one: Learning objectives and tests

In this session, we consider:

  • The three essential elements of a well-structured objective
  • Assessing that knowledge and/or skills transfer has taken place
  • Assessing the achievement of the learning event objectives
  • The relationship between objectives and tests

Session two: Balancing trainer activity

In this session, we consider:

  • Praising learners, clearly and verbally, when appropriate during their learning
  • Signposting the structure and progression of the training intervention at the beginning and at appropriate points throughout
  • Balancing requests for action and training advice/opinion with learner input
  • Judging the level of demonstration of complex involved tasks required for effective learning

Session three: Training session structure

In this session, we consider:

  • Structuring the intervention
  • Stating clear objectives and agreeing expectations
  • Setting a route map for the session
  • Capturing and assessing the learners’ prior knowledge, skills and attitude
  • Building links to aid delegate learning
  • Delivering appropriate content in a learning-efficient sequence
  • Reinforcing the key points from the intervention
  • Monitoring and controlling progress of the group and individuals
  • Adapting the methods and/or content to the progress identified

Session four: Training delivery style

In this session, we consider:

  • Generating a positive learning climate
  • Identifying and coaching delegates who are struggling with pace/content
  • Dealing effectively with groups of mixed ability
  • Managing the learning event efficiently
  • Using a variety of questioning types and techniques
  • Handling delegate questions effectively
  • Using reflective questioning to get delegates to take responsibility for learning
  • Using active listening techniques

Live online webinar: Managing challenging behaviour

In this session, we consider:

  • Types of challenging behaviour
  • Decision making
  • General strategies
  • Behaviour realignment
Premium Course

3 Days

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.