About this Course

Tech Type Performance
Code QASHWTP
Duration 3 Hours

“Expect problems and eat them for breakfast.”
Alfred A Montapert, Author

About this course

We are always learning, always looking for new, innovative ideas and solutions. We learn as much from the times we don’t get it right as from the times we do. We need to see problems as challenges and opportunities to innovate and improve, rather than barriers.

Common concerns we hear from people who attend this course include:

  • Is there a structured way I can approach problem solving?
  • How can I shift my team’s perception of problems and problem solving?
  • How do I make sure I’m addressing the right problem?
  • How do I and my team come up with more creative and innovative ideas?

This highly participative and fun half-day workshop explores the core elements of the problem solving cycle – a structured approach to problem solving, looking at how to clearly define and analyse problems, as well as coming up with creative ideas to solve them.

Target audience

This course is aimed at new leaders who want to improve their approach to problem solving and creative idea generation.

Learning outcomes

  • How problems can be opportunities
  • Identifying and analysing workplace problems
  • Using creative techniques to identify possible solutions to problems

What will the course cover?

  • Welcome and introductions
  • What’s a problem?
  • The problem solving cycle
  • Defining the problem
  • Analysing problems
  • Generating options
  • Putting it into practice
  • Review and action planning

Performance

3 Hours

Duration

This course is authored by QA

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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