About this course

Tech type Essentials
Course code QASEMMMGW
Duration 1 Day
When and where

26th February 2016 from 09:30 until 12:45 at QA's Manchester training centre

For the first time organisations have up to five generations of employees with distinctly different values, attitudes and needs working together. Traditionalists, Baby Boomers, Generations X, Y and Z.

All have particular experiences that influence their expectations, preferences and working styles. This has caused tensions, resentment, and a decrease in productivity. The result of this is that the multi-generation workforce is seen as a problem, not an opportunity. There are opportunities for organisations who can harness the strengths and differences of these groups, and risks for those who ignore the new dynamic.

During this seminar we will share insights into what drives and motivates the different generations. We will examine the challenges and the opportunities for managing, leading and retaining this multi-generational workforce, including dispelling some of the myths around the subject.

QA's guest speakers Nigel Paine and Ben Salder will talk about organisational challenges in this area, and what they are doing in an effort to harness these differences.

You will also have an opportunity to network with attendees from other organisations facing similar challenges to your own.

Target Audience

HR and L & D managers who share this issue. Senior executives and smaller companies who want advice and support.

Agenda and Timings

  • 9:30 - 10:30 - Registration and networking
  • 10:30 - The multi-generation workforce: How it needs to be positioned and what other organisations have done.
  • 11:15 - 11:45 - Q&A and sharing experience
  • Coffee and free form Q&A with the QA team.
  • 11:45 - 12:15 - BAE Systems Case study: Explore what one company has achieved in this area
  • 12:15 - 12:30 - Conclusions and Actions arising from the seminar
  • 12:30 - 12:45 - Closing comments with final Q&A


1 Day

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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