About this course

Course type Performance
Course code MPDSUTM2
Duration 3 Days

Congratulations on your new role!

Understandably you want to hit the ground running but may feel unsure how to do a really great job. Many people in your situation feel the same way.

Common concerns we hear include:
•How will I know what to focus on to be a successful manager?
•How will I build trust with my new team?
•How will I get the best out of individuals and produce a high performing team?
•How will I know I am doing a good job?

Management positions often come with little guidance.

This highly interactive workshop uses tried and tested approaches to give managers the essential skills they need.

We want to help you make your new role a success.

Target audience:

This course is aimed at those aspiring or new to a supervisory or first line management role. Managers who have been in post for up to 12 months but have had no formal training will also benefit.

What’s included

QA offers more benefits. Here is what's included with this course:

Pre-Course Work

Key Learning Points

Prerequisites

Delegates will be required to complete a mandatory online Belbin® assessment and to capture their thoughts on being a manager prior to attending the workshop.

By the end of the course you will be able to:

At the end of this course you will be able to:

•Use essential management tools to achieve great results
•Engage, motivate and develop your team
•Avoid the potential traps you could fall into
•Recognise and overcome likely challenges you will face
•Identify opportunities for quick wins
•Demonstrate what effective management looks, sounds and feels like

What will the course cover?

•Leadership versus management
•Stages of team development
•Team roles
•Building trust
•Styles of leadership
•How people learn
•The manager's role in learning
•What motivates people
•Goal and objective setting
•Delivering effective feedback
•The transition curve
•Two in-depth case studies to test learning

Performance

3 Days

Duration

This course is authored by QA

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.