About this Course

Tech Type Premium
Duration 2 Days

As well as training professionals and coaches, many organisations are calling upon mentors to contribute to talent management and progression of employees through the business.

This course offers those who wish to build upon their mentoring skills and develop a flexible toolbox and structure that they can adapt to suit any given mentoring situation.

What the delegates will learn

  • Understanding the role of a mentor
  • Discussing interpersonal and intrapersonal skills in the mentoring setting
  • Structuring a mentoring programme
  • Conducting a mentoring session

What's included in the course

  • Pre-course work
  • Evening work
  • Assessment

Next steps

  • This is an elective component of the TAP Skills Qualification Framework

Who is it for?

This course is suitable for anyone who is required to develop and mentor individuals in the workplace

Assessment information

Delegates will be able to:

  • Analyse your own skills and attributes
  • Create a draft set of guidelines for the set-up
  • Draft a template, outlining mentee discussion points
  • Apply 5 goal-setting principles to a given goal
  • Provide feedback, using a given scenario to meet the criteria of the Mentoring Profile

Session details

Session one: Introduction to mentoring

In this session, we consider:

  • The definition of mentoring
  • Skills and attributes of a mentor
  • The EMPATHIC mentor
  • Obstacles and mitigations

Session two: The set-up

In this session, we consider:

  • The structure of mentoring programme
  • Elements to discuss when starting the programme

Session three: The MENTOR model

In this session, we consider:

  • The structure of mentoring discussions
  • Questions to ask at each phase of the mentoring discussion
  • Motivating the mentee
  • Useful sources of support
  • Development activities

Session four: Goal setting

In this session, we consider:

  • An introduction to goal setting
  • Considerations for goal setting
  • Five principles of goal setting

Session five: Giving feedback

In this session, we consider:

  • The 5-step feedback process
  • Feedback tips
Premium Course

2 Days


This course is authored by QA

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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