Coaching and Mentoring

Coaching and Mentoring

Coaching and mentoring is a powerful enabler of organisational performance improvement. QA's coaching experts encourage the development of a wide range of approaches to equip the coach to work in a way that is skilful, authentic and most effective.

At a glance


Whether you are looking for Coaching or Mentoring, we are able to support and guide you through your personal and corporate journey. Coaching and Mentoring complement each other, and we can help you identify which approach will work best for you when tackling the following issues:

  • Problem solving
  • Identifying goals and achieving them
  • Developing career paths
  • Handling workplace relationships
  • Making good decisions
  • Improving behaviour
  • Designing meetings
  • Designing and delivering presentations
  • Networking


Benefits of Coaching and Mentoring


  1. Improved performance
  2. Better deployment of skills and knowledge
  3. Better adoption of change in strategy and company culture
  4. Increased retention
  5. Improved stakeholder management
  6. Vastly improved decision making
  7. Quicker identification of organisational and individual synergies
  8. Clarification of thinking
  9. Exploration and identification of best options
  10. Improved relationships


A CIPD study of 500 respondents found that:

felt that coaching and mentoring are key to transferring new skills
agreed that coaching and mentoring can positively impact the bottom line
agreed that it was an effective way to embed learning in the business

Customer Testimonials

Read a selection of our customer feedback comments for our Coaching and Mentoring training.


I attended the ILM Level 5 Coaching and Mentoring Qualification. I cannot praise the trainer and organisation highly enough.

QA's training facilities are excellent and offer a comfortable environment.

We were given extensive detail of the theory of coaching and mentoring through direct teaching and supported to translate this theory into practical coaching sessions through coaching supervision.

The trainer had extensive knowledge on techniques that can be applied in coaching and encouraged application not only in coaching but in our existing environments / daily life.

I have no hesitation recommending QA to support your development in Coaching and or Mentoring.

Sharon Martin | Director of Performance and Delivery NHS East Lancs CCG


I completed my ILM Level 5 Coaching and Mentoring with QA. When I was asked to provide some feedback, I thought for a while and the best way I can sum up my feelings are….. It changed my life! Strong words perhaps but very true. Not only did I gain a professional qualification but the experience I gained embedded my coach mindset and hugely contributed to my progression in L&D. my coaching ability was improved immeasurably and gave me a clear view on what good coaching looks like. It also expanded my ability to self-coach and led to me becoming a Mindfulness Practitioner so added value has also been gained.

Working with QA was a professional and excellent development experience. The trainer made the learning very interactive and gave me the opportunity to coach individuals so I could effectively transfer my learning. The trainer has also remained in contact as a mentor and my coaching supervisor for which I feel very lucky and am very grateful.

If you get the chance to work with QA – you must take it!

Tim Roberts | L&D Business Partner

Coaching blogs

Read more about the latest in Coaching and Mentoring from our expert trainers.


Management and leadership skills


A few years ago I challenged myself to do something new each year, and now I'm more excited about work and play than I've been for a long time. Read the full article

Management and leadership skills

Stop the 'cosy conversations' and get results!

QA expert spills the beans on how coach-mentoring can help issues such as low staff engagement or career development and get results. Read the full article

To coach or not to coach?

Surely everyone is capable of being successful if they’re coached? The fact is, everyone isn’t. Read the full article

All Courses and Qualifications


ILM Level 5 Certificate in Coaching and Mentoring

8 Days

QA OCM Foundation Certificate in Coach-Mentoring

1 Day

TAP Certificate in Coaching for Performance

2 Days

The courses above all carry a qualification

Coach Mentoring brochure

Click on the card below to download our latest Coach Mentoring brochure.

Coaching and Mentoring FAQ


Why have a coach?

With a professional coach you can explore and discuss the following in complete confidence:

  • problems and their solutions
  • identifying key goals and how to achieve them
  • career development
  • workplace relationships
  • decision-making
  • behavioural change
  • influence and confidence building
  • preparing for meetings


All our coaches are qualified and follow the EMCC (European Mentoring and Coaching Council) Global Code of Ethics.

Who's coaching for?

  • All those wanting to develop their careers, their business and themselves with the support of an expert in personal development and communication.
  • Those wanting to be more self-reliant and find their own answers.

Why have a mentor?

With a professional mentor you get advice, expert input, and you can discuss:

  • how to solve problems
  • choosing your goals and achieving them
  • developing your career path
  • handling workplace relationships
  • making good decisions
  • improving your behaviour
  • designing meetings
  • designing and delivering presentations


All our mentors have specialist knowledge or expertise in the mentee’s area of interest and follow the EMCC (European Mentoring and Coaching Council) Global Code of Ethics.

Who's mentoring for?

  • Those needing additional support, advice, training and facilitation in the chosen topic area.
  • Those needing to improve their skills in the chosen area.

Why use a QA coach or mentor?

  • Industry Accredited
  • Follow the EMCC Global Code of Ethics
  • We can dovetail our coaching and mentoring with QA training and industry qualifications across our portfolio e.g. Leadership Management and Business Skills; Project Management; Agile; ITIL; DevOps i.e. we can support you after this training and help you embed it
  • We make your business our business – we develop an understanding of what you do
  • You select the coach or mentor who suits your needs

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