The aim of good management is to provide services to your stakeholder groups in an appropriate, efficient, equitable, and sustainable manner. This can only be achieved if key resources for service provision including human resources, finances, hardware and processes are brought together at the point of service delivery and are carefully synchronised. There is no question that good leadership and management can have a truly significant impact on organisational performance, both in the immediate and longer term, and, having the skills in a variety of these areas, will give you the confidence to lead your team through the spectrum of management challenges that can arise.
This programme is highly participative, using facilitated discussion, presentations, validated tools of self-assessment, case studies and group work. It promotes reflective review, and encourages you to find opportunities to apply the learning in the workplace.