With increasing pressure to produce better results with less resources, leadership and management capabilities are more important than ever so, being able to present the organisation’s vision, mission and strategy and is key to engaging team members to buy-into new ideas, or embrace new projects and opportunities. This means working efficiently, which is essential if an organisation is to remain competitive. A well-structured workload is key to individual and team success. All of this is within the context of understanding whom your customers are and what they require of you, your team and your organisation.
This professional qualification will develop your skills in a variety of areas to give you the confidence to lead your team through the spectrum of management challenges that can arise. It is highly participative, using facilitated discussion, presentations, validated tools of self-assessment, case studies and group work. It promotes reflective review, and encourages you to find opportunities to apply the learning in the workplace.