About VeriSM™

VeriSM describes the Service Management approach from the organisational level, looking at the end-to-end view, rather than focusing on a single department. Based around the VeriSM model, it shows organisations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers.

VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organisational culture – and even the nature of the individual project or service you are working on.

Rather than focusing on one prescriptive way of working, VeriSM helps organisations to respond to their consumers and deliver value with integrated Service Management practices.


VeriSM™ training courses


Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.