Your ITIL Practitioner Guidance Booklet - Hard Copy
- QA will arrange to post the ITIL Practitioner Guidance Booklet, 2 weeks before your course to the postal address held on the QA system for you.
- If that address is out of date - or needs to be changed in advance to receive the booklet - you are advised to contact your QA Account Manager to have your address updated ASAP.
The 3 Day ITILP3 course is ideal for most Service Managers and includes a focus on the practical application of the principles and concepts – as well as gives reasonable time for assignments and exercises to aid understanding. More experienced candidates might want to consider the 2 Day ITILP Fast Track. It covers the same syllabus, but is more intensive and includes a minimum amount of exercises and assignments. Either way, candidates need to be ready for a challenging exam.
This three-day intensive course, designed by QA's industry leading service management experts, is fully accredited and provides you with a thorough understanding of the latest ITIL Practitioner Guidance on 'how' to start to adopt and adapt ITIL best practice successfully in your organisation.
This focused course is not designed to be a simple stepping stone from Foundation to the Intermediates. Its aim is to go well beyond the ‘what and the why’, providing advanced learning for SM professionals, so that they can be more effective in their roles. To achieve this goal, the course has been designed to provide delegates with learning and insights on how individuals can actually implement and improve service management practices within an organisation, based upon the AXELOS ITIL Practitioner guidance and associated toolkit. It requires delegates to consider various aspects of improvement approaches, and expects them to have completed the pre-course reading before attending.
By working with world-class organisations, we are uniquely able to bring you a course that will give you the best opportunity to develop your service management career and enable you to have the essential skills to apply ITIL in your organisation.
As this is an intensive course, there will be homework assignments each evening to consolidate the learning.
*Please note that since this course is additive to the existing Intermediate ITIL courses, this course can be taken irrespective of whether a delegate has taken or intends to take further ITIL Intermediate courses.