Your ITIL Practitioner Guidance Booklet - Hard Copy
- QA will arrange to post the ITIL Practitioner Guidance Booklet, 2 weeks before your course to the postal address held on the QA system for you.
- If that address is out of date - or needs to be changed in advance to receive the booklet - you are advised to contact your QA Account Manager to have your address updated ASAP.
The 2 Day ITILP Fast Track learning option, has been designed for experienced Service Management professionals. It is intensive and includes a minimum amount of exercises and assignments. Less experienced candidates should consider the standard, 3 Day course, ITILP3, that covers the same syllabus, but has more focus on the practical application of the principles and concepts – as well as more time for assignments and exercises to aid understanding. Either way, candidates need to be ready for a challenging exam.
This two day course, designed by QA's industry leading service management experts, and provides you with a thorough understanding of the latest ITIL Practitioner Guidance on 'how' to start to adopt and adapt ITIL best practice successfully in your organisation.
This focused course is not designed to be a simple stepping stone from Foundation to the Intermediates. Its aim is to go well beyond the ‘what and the why’, providing advanced learning for SM professionals, so that they can be more effective in their roles.
To achieve this goal, the course has been designed to provide delegates with learning and insights on how individuals can actually implement and improve service management practices within an organisation, based upon the AXELOS ITIL Practitioner guidance and associated toolkit. It requires delegates to consider various aspects of improvement approaches, and expects them to have completed the pre-course reading before attending.
Due to the nature of this course being a 'Fast Track' to achieving ITIL Practitioner certified status, the majority of the classroom time will be spent on ensuring delegates have a good grounding in the ITIL Practitioner content, whilst also enabling a distinct focus for achieving exam success. Therefore this course has a mimimal amount of classroom exercises to enable delegates to better practice the content of the ITIL Practitioner guidance and toolkit.
*Please note that since this course is additive to the existing Intermediate ITIL courses, this course can be taken irrespective of whether a delegate has taken or intends to take further ITIL Intermediate courses.