ITIL and IT Service Management training from QA

ITIL® Practitioner

The ITIL® Practitioner certificate will help service management professionals to address how best practice should be implemented to deliver value in their own business.

ITIL® Practitioner video

Watch the introductory video of QA's new ITIL® Practitioner course, presented by Adam Stewart.

ITIL® Practitioner blogs

Read the latest blogs from our ITIL® experts.

ITIL training courses

An introduction to ITIL Practitioner – coming soon

It's the hotly anticipated upcoming addition to the ITIL portfolio. But what is ITIL Practitioner and why will you need it? Read the full article

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