About this Course

Course code PBPITIL3FELR
Special Notices

The eLearning course provides you with a thorough grounding in ITIL Foundation. Written by QA's own skilled lecturers with extensive experience in the practical application of service management, the course includes support and on-line examination practice during the QA eLearning experience.

Those who want to re-sit their ITIL Foundation exam with additional support can do so by purchasing this online eLearning package with re-sit examination comprising

Price: £314 plus vat

Once purchased, the eLearning and associated exam are active for a 12-month period only, you are required to have sat your exam within this timeframe.

If taking an exam, candidates are advised that Photo ID must provided (Driving License, Passport and named work ID badges are all acceptable). This an ISEB requirement and delegates will be turned away from the examination if Photo ID is not produced.

ITIL® is a registered trade mark of AXELOS.

What’s included

QA offers more benefits. Here is what's included with this course:

Exam(s) included

Exam Preparation Aid(s)

Tutor Support


This eLearning Product includes a Pearson Vue voucher:

Upon request our QA exam team will email over details of your voucher exam code and instructions on how to book

The exam is multiple-choice. There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (65%).

ITIL® is a registered trade mark of AXELOS.

Delivery Method

Delivery method


Learn in your own time, at your own pace, and in the comfort of your own home, office, or even on your mobile device.

Total price: £314

ITIL® Foundation Certificate in IT Service Management eLearning - Resit with examination

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