ISO/IEC 20000 Overview
Learn via: Classroom- Duration: 1 Day
- Code: QAISO20KO
- Tech Type: Essentials
- Full Details
Price: £573
Price: £573
This course provides delegates with a high level knowledge of the ISO/IEC 20000 standard itself, together with an awareness of both the qualification options for individuals and the certification options for organisations.
This qualification is aimed at staff working within an IT service provider organization that require a basic understanding of the standard. It is equally relevant for those staff working within service providers who may already be certified to ISO/IEC 20000 or those considering certification.
It is an ideal primer for those members of staff who may subsequently progress to an ISO/IEC 20000 Foundation course or simply as a means of awareness for those staff in an organisation who do not require more formal training in the subject.
We have run over 10,000 Service Management Courses in the last year, so you can be sure you are in good company.
All our Service Management courses are regularly updated and refreshed to ensure the very latest training.
QA is the UK's leading Service Management training provider and the number one choice for training entire IT teams.
QA's team of learning experts has over 200 years' experience in the Service Management industry.
There are over 20 QA learning centres and many other sites spread across the UK, providing a convenient choice of learning locations and ensuring that over 90% of the population is within 45 minutes of a training destination. Learn more
International House
Oxford Street
Booking courses with QA has always been easy, but now we've made it even easier. With myQA you can book, administer and manage all your bookings online, in one place. Login / sign-up
Our range of over 250 Attend from Anywhere courses enable you to join live classroom training via web conference, saving time and money on travel.
Receive full support from our subject matter experts for the duration of your course.
Access your training from home, the office, or anywhere with internet access.
Save money on training and expenses like transport, hotels, meals and childcare.
Our technology makes our online courses the same quality as our classroom training.
Reduce time out of the office and time spent travelling to and from training centres.
Whether it's one course or a global learning programme, you get the best of QA training with online training courses delivered right to your device.
Receive full support from our subject matter experts for the duration of your course.
Access your training from home, the office, or anywhere with internet access.
Save money on training and expenses like transport, hotels, meals and childcare.
Our technology makes our online courses the same quality as our classroom training.
Reduce time out of the office and time spent travelling to and from training centres.
There are no pre-requisites for the Overview course. It is intended as a session that provides attendees with basic knowledge on the subject.
No dates are currently available.
If you are interested in taking the course, please fill in your details below and we will let you know when the course becomes available.
To discuss how we can help call us on 0113 220 7150.