ITIL and IT Service Management training from QA

ISO/IEC training

ISO/IEC 20000 is the international standard specifically aimed at organisations that need to demonstrate proven excellence in IT Service Management best practice.

At a glance

In a bid to achieve competitive differentiation, access key government markets and drive down costs, growing numbers of IT service provider organisations are looking to achieve ISO/IEC 20000 certification. 

QA offers a full suite of ISO/IEC 20000 courses to those practitioners who need to understand and develop the required service management system, and to achieve the required standard.

Explore our courses

ISO/IEC 20000 Half Day Overview

4 Hours

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