About this Course

This three day course offers a comprehensive grounding in Business Continuity. In three days, you will be guided through the BCM Lifecycle, from BIA to strategies, exercising, embedding BC in your organisation, dealing with the media and much more. This course is based on the Business Continuity Institute's Good Practice Guidelines and ISO 22301.

Learn from the UK's leading Service Management trainer

  • Trusted

    We have run over 10,000 Service Management Courses in the last year, so you can be sure you are in good company.

  • Relevant

    All our Service Management courses are regularly updated and refreshed to ensure the very latest training.

  • Leading

    QA is the UK's leading Service Management training provider and the number one choice for training entire IT teams.

  • Experienced

    QA's team of learning experts has over 200 years' experience in the Service Management industry.

Why people choose QA

Locations

There are over 20 QA learning centres and many other sites spread across the UK, providing a convenient choice of learning locations and ensuring that over 90% of the population is within 45 minutes of a training destination. Learn more

  • London

    London

    International House

  • Manchester

    Manchester

    Oxford Street

Delegate portal

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Detailed Information

This course covers:

  • The nature of Incidents
  • Concepts and Terminology
  • The Business Impact Analysis
  • Risk Evaluation
  • Choosing Resumption Strategies
  • Emergency, Continuity and Incident Management Plans
  • Exercising the Plan
  • Raising Awareness and Embedding BC in the Organisations Culture
  • Coping with the Media
  • Management of the Continuity Programme
  • Getting started

This course is aimed at:

  • Both the relative newcomer to the subject at management or operational level, and also those with some experience but in need of formal training.

ITIL training from QA
ITIL® Foundation Online Learning - from £99!

Includes 22 hours of online content and 1-year access.