About this Course

This awareness course enables delegates to understand the benefits of lean for their organisation; the key lean principles, tools and techniques and how to approach implementation.

Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisation's processes are at best 40% value adding. Effectively applying Lean principles and tools can significantly improve the percentage of value added time; reduce process timescales; and reduce waste and the associated costs. At the same time there will be an improvement in customer service and satisfaction levels.

For delegates to be able to undertake even a basic improvement project they will need to undertake further courses in order to have sufficient knowledge.

If you have any queries about your projects following the course or wish to submit your project for accreditation then please contact the Lean Six Sigma group via the email Leanaccreditation@qa.com

Learn from the UK's leading Business Systems trainer

  • Comprehensive curriculum

    Our courses cover the entire business system development lifecycle – analysing, designing, creating, developing and testing.

  • Experienced experts

    Our expert trainers work full-time for QA and form the largest directly-employed team in Europe, ensuring the highest standards.

  • Superb satisfaction scores

    95% of our customers say their Business Systems training with QA will definitely improve job performance.

  • Trusted training

    We work with all the leading international bodies and frameworks – BCS (The Chartered Institute for IT), TOGAF, Lean Six Sigma, Agile.

Why people choose QA

Locations

There are over 20 QA learning centres and many other sites spread across the UK, providing a convenient choice of learning locations and ensuring that over 90% of the population is within 45 minutes of a training destination. Learn more

  • London

    London

    International House

  • Manchester

    Manchester

    Oxford Street

Delegate portal

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Detailed Information

  • Introduction
  • Quality improvement PDCA and DMAIC models
  • 5 Lean principles-Lean Thinking Game
  • 7 deadly wastes
  • Customer value; value add , value enabling and non-value add
  • Value streams and value stream mapping
  • Key Lean tools and techniques
  • Getting started
  • Lean leadership and culture

Certification:

Completion of all elements of the Lean Programme will enable delegates to attend the Lean Six Sigma Practitioner course and, having completed the exam and a suitable project, become a certified Lean Six Sigma Green belt.

At the end of this course you will be able to understand:

  • The key principles of quality improvement
  • The key lean principles and the focus on waste elimination
  • Customer value, value streams and waste
  • The key lean tools and techniques
  • Approach to implementing lean in their organisation

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