• Authored Course

About this Course

If you'd like to improve the performance of real-world business analysis in your organisation, then we've developed the perfect solution. Our Practical Business Analysis course is the QA-authored approach to empowering teams of Business Analysts, based on the experience of over 20 years of working with world-class organisations to develop their Business Analyst communities and the latest in best practice techniques.

Writing high-quality, robust requirements is the aim of the Business Analyst; we show you how to work within a business strategy, use proven techniques to analyse the business area and identify changes to business processes as well as IT systems needed to meet specific internal and external challenges. We offer the opportunity to develop the skills needed to work with senior business and IT staff to analyse and model business activities and write the requirements. Delegates will learn how to investigate business problems and how to identify and recommend appropriate creative solutions.

Learning is embedded through a combination of lectures, workshops and practical application: delegates will work on a simulated project during the course, deploying the skills that they have learned in the classroom. They will interact with project stakeholders to capture and negotiate requirements and will work in teams to solve the business problems presented and produce the required analysis artefacts. At the end of the course the teams will formally present their recommendations to the project sponsor. In this way, the learning is given context and relevance and delegates are able to explore real-world application of the tools and techniques covered.

Where the course has not included soft-skills modules, the project work will still include interaction with stakeholders but will not focus on the inter-personal dimension.

Practical Business Analysis is available in four configurations:

3-day - Standard (QAPBA3)

  • The essential toolkit - working on projects (Waterfall and Agile); documenting and improving business processes; requirements engineering
  • The course is delivered by a carefully chosen consultant who will facilitate a realistic working environment and encourage and lead discussion of how to apply the learning to the delegates' own business situation.

4-day - Enhanced: Data (QAPBA4D)

  • As QAPBA3 plus working with business data

4-day - Enhanced: Soft Skills (QAPBA4S)

  • As QAPBA3 plus soft skills for Business Analysts

5-day - Premium (QAPBA5)

  • The whole package: essential toolkit, data and soft skills

Topic Standard (3 days) Enhanced: Data (4 days) Enhanced: Soft Skills (4 days) Premium (5 days)

Learn from the UK's leading Business Systems trainer

  • Comprehensive curriculum

    Our courses cover the entire business system development lifecycle – analysing, designing, creating, developing and testing.

  • Experienced experts

    Our expert trainers work full-time for QA and form the largest directly-employed team in Europe, ensuring the highest standards.

  • Superb satisfaction scores

    95% of our customers say their Business Systems training with QA will definitely improve job performance.

  • Trusted training

    We work with all the leading international bodies and frameworks – BCS (The Chartered Institute for IT), TOGAF, Lean Six Sigma, Agile.

Why people choose QA

Locations

There are over 20 QA learning centres and many other sites spread across the UK, providing a convenient choice of learning locations and ensuring that over 90% of the population is within 45 minutes of a training destination. Learn more

  • London

    London

    International House

  • Manchester

    Manchester

    Oxford Street

Delegate portal

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Detailed Information

The Scope for Business Change

An introduction to the need for Business Analysis and the role and scope of the Business Analyst; this module considers the need for strategic awareness in the delivery of business change, whether in an Agile or Waterfall environment, and the part that the Business Analyst plays in ensuring the change is aligned to business need.

Project Initiation

Securing terms of reference, identifying the stakeholders and planning the Business Analysis effort are vital components of a successful project; this module examines why taking shortcuts leads to failure.

Requirements Engineering

Understanding the nature of requirements and the difference between 'capturing' and 'engineering'. This module looks at different sources and categories of requirements, the problems associated with requirements engineering and provides an effective process for ensuring high quality requirements which are under control.

Business Process Modelling

Most Business Analysts need to investigate and model business processes; this module covers the modelling language they can use as well as a practical approach to the tasks of modelling at different levels and understanding scope and value.

Process Improvement

Applying problem analysis techniques to business processes and using creative approaches to making improvements.

The User Journey

A rigorous approach to capturing and documenting IT requirements using User Stories and Use Cases. This module integrates process modelling, requirements definition and systems development.

There are no formal prerequisites for this course.

At the end of this course you will be able to:

  • Ensure business change is aligned to business need
  • Plan Business Analysis activities and stakeholder engagement
  • Employ a robust requirements engineering process
  • Investigate, model and analyse business processes
  • Write and communicate robust requirements

BCS
BCS International Diploma in Business Analysis

Industry-recognised certification that demonstrates the skills of an effective Business Analyst.

BCS
BCS Advanced Diploma in Business Analysis

A new certification from the BCS designed for experienced and senior Business Analysts.