Business Analysis, Solution Architecture and Systems Development training from QA

Consultancy Practice

About this course

Course code TPBCPC

Duration 5 Days

The supplier's Consultancy Practice course provides participants with the skills they need to act as either an external or internal information systems consultant. These skills may be in support of their primary role, such as business analyst, or to prepare them for a stand-alone consultancy role. Key areas covered include:

The structure of the IS/IT industry and the role of IS consulting
Management of the customer relationship
Assignment structure, management and control
Management of people and relationships
Conducting a consulting assignment
Managing the quality of consulting assignment

During the course, participants will be encouraged to apply these and other techniques in the context of a typical assignment. The stages of this assignment include:

Gaining Entry
Contracting and Assignment Initiation
Identifying Problems and Requirements
Diagnosis and Solution Definition
Implementing and Taking Action
Closing and Review

The case study on which the course is built is based on a genuine consultancy assignment.

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Outline

Structure of the IT/IS industry and the roles of IS consulting

Types of organisations involved, how they have evolved and where they operate
The role of the internal consultant

Introduction, scoping and planning

Gaining entry
Contracting
Stating a consultancy assignment
Strategic analysis tools
Meeting the client and qualifying opportunities

Business environment analysis

Identifying problems and clarifying requirements
Managing the customer's needs
Business activity modelling and process modelling
Stakeholder analysis
The soft systems methodology in consulting
Solution identification

Solution definition

'As is'-'To be' gap analysis
Diagnosis and generation of options
Creative thinking
Critical success factors and key performance indicators

Proposals and contracts

Bid management
Invitations to tender, requests for information and requests for proposals
Proposals
Best and final offers
Proposal evaluation
Contracts and agreements
Work packages
Intellectual property rights

Solution appraisal

Financial planning
Charging
Investment appraisal
Evaluation and measurement of solutions

Programme and project management

The Project Initiation Document
Programme/project governance and PRINCE2
Quality management
Change control

Understanding teams

Working in consultancy teams
Negotiation and influencing skills
Motivation
Written communication and report writing
Effective presentations

Disengagement and expansion

Termination and withdrawal from an assignment
Benefits confirmation
Evaluation and follow-up

Managing the customer/consultant relationship

The effective use of consultants
Issues for sole practitioners
Dealing with conflict
The effective use of time

BCS Professional Certifications

This course prepares participants to sit the examinations for the BCS Professional Certifications (ISEB) in IS Consultancy. The Certificate in IS Consultancy Essentials is awarded to participants who pass a two-hour, closed book examination. Candidates who hold this certificate are able to progress to the next stage which involves a 45 minute oral examination. The full IS Consultancy Practice certification is awarded to candidates who pass the oral examination.

SFIA Mapping

This course supports skills CNSL levels 5 and 6, and RLMT levels 5 and 6.

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5 Days

Duration

This is a QA approved partner course

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

We have 3 courses available across 1 locations on 3 different dates

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning