About this course

Tech Type Performance
Course Code MPDDYR
Duration 4 Hours

“Resilience isn't a single skill. It's a variety of skills and coping mechanisms. To bounce back from bumps in the road as well as failures, you should focus on emphasizing the positive.”

Jean Chatzky – American Journalist

ABOUT THIS COURSE
This interactive workshop explores the nature of resilience, the seven factors that underpin it, and tools to develop your resilience.

People who attend this course often ask us:

  • How can I manage my stress more effectively?
  • How can I build my resilience?
  • How can I work more effectively under pressure?
  • How can I improve my work-life balance?

Resilience is key in dealing with the challenges of everyday home and work life. Developing your resilience can help you reduce your stress levels, ‘bounce back’ from setbacks, as well as increasing your performance, job satisfaction and work-life balance.
If you’re a manager, being more resilient can help you support your people more effectively, for example through change and when they come under pressure.

The workshop explores seven ‘resilience factors’ and the tools required to develop these, as well as reviewing your individual resilience against those factors.

TARGET AUDIENCE

This course is suitable for managers and employees who want to build their personal resilience and capability, for example when:

  • experiencing stress
  • working in a demanding environment
  • going through change
  • seeking to achieve a better work-life balance

It’s also a great introduction for managers who want to understand how to develop the resilience of their reports and support them more effectively.

What's Included

QA offers more benefits. Here is what's included with this course:

Pre-Course Reading

Prerequisites

PRE-COURSE WORK
You’ll be asked to complete the Resilience Factor Inventory (RFI) questionnaire from Korn Ferry Hay Group/Adaptiv Learning Systems prior to attending the workshop, and to bring along your results.

Please Note: that this is an online questionnaire managed by Adaptiv Learning Systems within a website hosted in the USA. Prior to completing the questionnaire, you’ll be asked to create an account directly with Adaptiv Learning Systems, and provide some personal/ demographic data. QA do not have access to the data that you share with Adaptiv Learning Systems - the results will be sent directly to the email address you provide to them.

Learning outcomes

You will learn how to:

  • Review my personal resilience profile
  • Identify strategies for developing my resilience across 7 factors
  • Develop an action plan for developing resilience

What will the course cover?

  • What is resilience?
  • The 7 factors and your profile
  • Emotional regulation
  • Impulse control
  • Causal analysis
  • Self-efficacy
  • Realistic optimism
  • Empathy
  • Reaching out
  • Putting things into perspective
  • Action planning

Performance

4 Hours

Duration

This course is authored by QA

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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