About this course

Course code TP826
Duration 2 Days

This workshop covers the essential knowledge needed to select the right key accounts in which to invest your resources. It identifies the optimal strategies through which key business can be won, protected and grown, and enables development of a strategic plan of action for implementation by all who interface with the key account.

Who should attend

New and experienced key or major account managers who want to evolve a proactive structured approach to maximising business from their major customers will benefit from this workshop, as will sales managers and directors who wish to evolve their team's approach for effective key account development.


  • Describe the precise nature of relationship desired with your key accounts.
  • Define the position which will differentiate your proposition from your competition and protect long-term business.
  • Choose and develop the strategy relevant to achieving the desired relationship.
  • Analyse the business of the key account to identify further selling opportunities.
  • Select true key accounts and analyse real account potential.
  • Create strategically linked benefits.
  • Create a deliverable internal and external strategy.
  • Build the KAM delivery team.
  • Provide value based solutions.
  • Develop a plan with defined actions and responsibilities.

2 Days


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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