About this course

Course code TP21
Duration 1 Day

This one-day course is the UK's most popular introduction to online PR and social media marketing.

You'll be able to plan and implement your ideal strategy using user-generated content, including monitoring positive and negative brand perception through tools such as Facebook and Twitter, and increasing brand engagement.

Prerequisites

Who Should Attend?

This course is ideal for communications, marketing, public relations and e-commerce professionals, looking for an introduction to using social media channels within a marketing strategy.

Delegates will learn how to

  • Understand how to align your social media strategy against business objectives
  • Understand the risks of social media and plan effective strategies to manage your reputation online
  • To be able to apply a rigorous planning process to all stages of the social media lifecycle
  • To be able to evaluate appropriate channels, content, tools, techniques and resources for your social media activity
  • To be able to measure the success of your social media activity

Outline

The course covers:

  • Examples of good/bad use of social media & online PR
  • Planning online PR and social media
    • Objectives and metrics
    • Research and mapping
    • Tools, tactics, targets and teams
  • Developing a strategy
  • Online reputation management

1 Day

Duration

This is a QA approved partner course

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.