About this Course

Tech Type Essentials
Duration 3 Hours

'The majority of meetings should be discussions that lead to decisions.”
Patrick Lencioni, American author and speaker

From formal AGMs to weekly staff gatherings, as a minute taker you’ll be expected to provide an accurate record of meetings to ensure that the right amount of detail for follow up decisions is recorded - as well as a clear summary for future action and reflection.

Common concerns we hear from people who attend this course include:

  • I’ve never taken minutes before – what do I do?
  • How do I know what to minute and what not to?
  • What happens if I don’t hear something?
  • What are my responsibilities?

This Form-level course will guide you through the minute taking process and your responsibilities as a minute-taker, equipping you with the essential skills and knowledge you need for successful preparation, listening, understanding, note-taking and minute writing. The event is highly participative and provides an opportunity for every delegate to take notes in an agreed format.

All of our trainers are experts in their field and have many years’ experience in writing business documents and training people in how to be effective minute-takers.

Target audience
Minute-Taking Essentials is part of our Business Writing ‘Progressive Portfolio’, structured to support your initial learning and ongoing development.

This Form-level course is aimed at anyone who’s new to taking minutes or wants to improve their capability and/or confidence in minute taking, for example at:

  • Team meetings
  • Formal meetings
  • Ad-hoc meetings
  • Regulatory meetings

If you need more comprehensive and in-depth training in minute-taking, try our one day Concise Minute Taking course (MPDCMT).

Delegates will learn how to

What will we do?

  • Identify what you need to do before, during and after the meeting
  • Set out the role of the Chair and how you need to work closely together
  • Identify things that’ll get in the way of you listening, and how to overcome these
  • Look at different methods of note-taking and find the best one for you
  • Identify what you do, and don’t, need to record in a meeting
  • Look at different styles of minutes and identify the best one for your meetings
  • Produce a clear set of minutes in a style of your choice


Workshop outline

1. Introductions and welcome
2. Getting ready
3. Listening
4. Note-taking
5. Styles of minutes
6. Practise session


3 Hours


This course is authored by QA

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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