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The courses you need to become a more effective communicator. 

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How to improve business communication skills

Effective communication is one of the most fundamental soft skills in any workplace. It’s central to teamwork, stakeholder management and customer relationships, as well as managing a team or leading an organisation.

Communication is often the focus of personal development, with people looking to improve their presenting skills or influencing within an organisation. Improving communication within a business can help individuals to share their ideas more clearly and build better relationships with those in and outside of their team.

These skills can be improved on the job, in every day situations. However, taking the time out to take a specific communication course in-person or online can help to develop a particular area of communication that you’d like to improve. This could be verbal or written, or focus on specific situations, such as managing conflict or working with emotional intelligence.

The more people progress through their career, the more important effective communication becomes. Learning and development in this area therefore may be even more critical for those in managerial roles or those looking to become managers in the future.  

What are communication skills?

Communication skills are about more than just being a good speaker. It involves actively listening to another person, your verbal responses and visual cues. Non-verbal communication is just as important as the words you say.

All of these indicators together paint the full picture of someone’s skill as a communicator.

This is particularly important for those that need to pass down technical information or important messaging. The language used to explain something is vital in helping another person fully understand the information you are passing on to them.

This is why effective communication is at the heart of so many other training areas, from project management to data and business analysis.  

More about communication courses

QA offer a wide range of communication courses, giving individuals the chance to develop their verbal and non-verbal skills. As a tech specialist, we offer courses in communicating in a technical environment, helping people to present complicated information in a way that’s easy to digest and understand.

Whether it's decision making training, personal development or professional development, communication often lies at the heart of any leadership and management focused courses