About this course

Course Code TPWEJ
Duration 1 Day

Our Working effectively with the Japanese programme will deepen your understanding of the cultural implications of working with Japanese counterparts. The course will help you to build stronger working relationships and communicate more effectively with Japanese colleagues and partners.

Japan's culture is based on a firm respect for harmony, honour and hierarchy and this is reflected many social and business practices today. A lack of understanding of the underlying values and implicit communication style prevalent in Japan can cause frustration and misunderstanding.

Find solutions for overcoming potential challenges and develop strategies for working more effectively with your Japanese counterparts through increased cultural awareness, knowledge and skills.


  • Working in project teams with Japanese colleagues
  • Undertaking or establishing a joint venture with Japanese partners
  • Employed within a Japanese organisation
  • Communicating remotely with Japanese colleagues

Delegates will learn how to

  • Greater awareness of Japanese culture and working practices
  • Understanding of how Japanese cultural attitudes and values impact business relationships
  • Strategies for successfully dealing with cultural differences
  • Practical communication strategies for effectively collaborating and motivating your Japanese colleagues and partners


All our training courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skill set. This course will typically include:

  • Overview of Japanese culture: religion, languages and customs
  • Key cultural values and attitudes in Japan and how they affect Japanese business culture: Wa, Kao, Omoiyari, collectivism, Confucianism
  • Interpreting and adapting to the Japanese mindset
  • Relationship makers and breakers in Japan
  • Working practices in Japanese business: meetings and the decision making process, company structure and hierarchy
  • Business etiquette, socialising for business and networking
  • Japanese communication styles: greetings, expressing gratitude, silence, personal space
  • Potential challenges of working with the Japanese and practical solutions for preventing and overcoming them

1 Day


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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