About this course

Course code TPWEUK
Duration 1 Day

A Working Effectively with the British programme will develop the cultural tools and knowledge you require to collaborate successfully with British colleagues and partners.

You will learn the unwritten rules of interacting successfully with British counterparts and will develop practical strategies for developing successful relationships.

The UK is an international hub for commerce, finance and insurance offering flexible labour markets, excellent travel links an unrivalled talent pool. Working with British counterparts can be perplexing for the uninitiated who lack a clear understanding of the cultural drivers and norms at play when working in the UK. Build more effective relationships with British counterparts through a greater understanding of cultural attitudes and behaviours.


This course will be of benefit to you if you are:

  • Working on a project with British colleagues
  • Establishing a joint venture with British partners
  • Working within a British organisation
  • Regularly required to communicate remotely with British colleagues

Delegates will learn how to

A Working Effectively with the British course will provide you with:

  • A greater awareness of British business culture and working practices
  • Guidance and solutions for dealing successfully with cultural clashes and conflict
  • Tips and practical advice on working effectively with the British
  • Greater awareness of the key drivers and motivators of performance in British business culture
  • Practical strategies for communicating effectively with British colleagues


All our training courses are designed to meet the specific needs of our clients depending on their specific requirements and existing skill set. This course will typically include:

  • Overview of British culture: regional diversity, religion and customs
  • Key British cultural values and attitudes in the workplace: time, privacy, politeness, reserve
  • Interpreting and adapting to the British mindset
  • Building successful relationships and establishing trust
  • British business culture: Teamwork and personal accountability, task vs relationship, work-life balance and the value placed on socialising for work
  • Working practices in British business: status and company structure, meeting protocols and etiquette, decision-making, scheduling, planning and deadlines
  • Communicating effectively with the British: addressing others, indirect communication and politeness, low context, non-verbal cues, greetings and small talk, humour, levels of formality, personal space, best practice for virtual communication
  • Potential challenges of working with the British and practical solutions for overcoming them

1 Day


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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