“The most important single ingredient in the formula of success is knowing how to get along with people.”
Theodore Roosevelt , American President
The most successful relationships in business are those that achieve genuine mutual benefit for all parties. This means that business relationships can no longer be transactional; rather they are built on high levels of trust and mutual understanding, whether they’re with colleagues, stakeholders or customers.
Common concerns we hear from people who attend this course include:
- How do I quickly develop effective relationships with stakeholders?
- How can I reduce and manage conflict more effectively?
- How can I quickly build trust and rapport with colleagues, stakeholders and clients?
- How can I negotiate effectively and still maintain good relationships?
This highly insightful and interactive course explores key aspects of developing and managing relationships within organisations, including the psychology of relationships, building trust and rapport, reducing and managing conflict, and how to ethically leverage the power you have at your disposal to influence people effectively.