At the end of this course you will be able to:

• identify the stages in the consulting cycle
• identify the key skills and approaches for each part of the cycle
• understand motivational factors and select strategies to apply
• utilise tools for handling difficult situations with tact and sensitivity
• identify and engage with key stakeholders
• evaluate the impact of different stakeholder needs, styles and perspectives
• build knowledge of tried and tested tools for consulting.

• What is a consultant.
• The consultancy cycle and the consultancy environment.
• Consultancy intervention styles.
• Strength Deployment Inventory self assessment and diagnosis.
• Building and maintaining effective consulting relationships.
• Understanding politics and culture within clients.
• Building influence.
• Feeding back to clients and stakeholders.
• Building a business case.