If you are looking to improve the performance of employees, teams, and businesses as a whole, it is vital to understand that traditional training courses are only one constituent part of the solution. It is unrealistic to put people on traditional classroom training courses and expect them to return the following day and instantly apply the new skills. Learning doesn’t work like that. Effective training is an essential catalyst, but it isn’t a standalone solution.
At QA we have been delivering effective learning for over 30 years, so we understand exactly how the learning cycle works. We know that traditional training courses are only one constituent part, which is why we offer a full range of tools and techniques to ensure that training is converted into improved business performance.
All learning takes place over a period of time. Training is the catalyst, but the vast majority of the development occurs once people have left the classroom. New knowledge is developed when people share and discuss it with their peers and managers. It is developed further by looking at business obstacles and investigating potential solutions. This knowledge must then be shaped and adapted before it can be applied in a specific business situation. Only when all of these stages in the learning cycle have been met can the new knowledge be applied. Only then will there be significant improvements in business performance.
70:20:10 is a reference model for learning and development (L&D). It is based on research and observation carried out from the 1960s until present. First put forward by the Center for Creative Leadership (CCL), the 70:20:10 model provides evidence on how the learning cycle works in real life.
All the evidence suggests that every successful learning cycle is comprised of the following:
- 10% traditional training courses
- 20% social learning
- 70% workplace learning and performance support
The evidence is so compelling that many of the world’s leading organisations have adopted the 70:20:10 model, including Microsoft, Dell, HP and Oracle.
All the evidence suggests that continuous learning is the key to improved performance. Businesses, managers and L&D professionals need to understand that training is not a standalone solution.
At QA we have been delivering effective learning for over 30 years, so we understand exactly how the learning cycle works. We are experts at providing continuous learning solutions that deliver improved business performance. From learning reinforcement to performance support, we offer a full range of tools and techniques to ensure that training is converted into improved business performance.
To find out more about how QA can deliver performance improvements in your organisation, please contact us today using the form below.
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