About the author

Bill has 25 years' experience in the IT industry, having started his career in software development and consulting with Deloitte. He manages the company's relationships with its major vendors and partners, including Microsoft, Oracle, VMware, Amazon, Red Hat and Citrix. He sits on advisory boards for many of them and has served three years on Microsoft's advisory council in Seattle. He is responsible for leading innovation to ensure that QA is at the forefront of technology that helps customers get the most from their investment in training. Bill was a director of Xpertise where he was responsible for growing the business in the technical, project management, service management and soft skills areas. He has a degree in Computer Science, is a chartered engineer and a BCS Certified IT Professional.

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