QA’s Senior Technical Instructor, Bryan O’Connor, is a contributor to the Cloud Credential Council’s (CCC) latest Global Digital Skills report.


The report publishes the CCC’s findings on the readiness of the IT workforce for the digital era. It invited a broad array of organisations to participate in a survey, from SMEs to global organisations. Respondents ranged from C-suite members to entry level employees. The views, opinions and feedback from CCC classroom were also analysed and included in the report.


The key findings from the report:


  • Many organisations are unaware of the significant gap they have in understanding what ‘digital’ really is, what it can deliver and how it can help them achieve success
  • The capability to learn and acquire new skills as digital technologies change is considered more important than what that individual may have learned in previous roles. This is one of the most sought after behaviours as organisations seek to maintain their competitive advantage
  • Focusing on technology alone will not deliver digital success, digital innovation, or digital value - it will only deliver new technology, not business results
  • There is a significant opportunity for individuals and organisations to upskill, re-skill and re-train for the new roles developing as a result of digital change
Read the full report

About the author

Bryan O’Connor is a Senior Technical Instructor at QA, teaching VMware, Microsoft and CompTIA courses. In the past, Bryan has also been certified by Novell as a MCNI (Master Certified Novell Instructor). Bryan started in the world of IT in 1986 and has worked in a variety of roles ranging from PC support technician to Network design and consultancy, to Virtualisation consultant. At last count, Bryan held over 40 professional VMware, Microsoft, Novell and CompTIA certifications. Bryan has advised many large organisations on their IT and project management needs to allow them to benefit from the increase in productivity provided by computer systems. In addition to teaching, Bryan does a variety of jobs in QA, including supporting the sales staff and setting up the classrooms. Outside of QA, Bryan enjoys spending time with his wife Tracey and their two daughters Meagan and Jessica, unless there’s a grand prix on the TV when he enjoys paying Tracey, Meagan and Jessica to disappear for the day.

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