ITIL4 - delivering services in a flexible and coordinated way

Services are at the heart of every organisation in today's technology driven world, and each organisation is having to turn itself into a 'service provider'.

ITIL is a best practice framework for managing services and is used by many organisations across the globe. ITIL4 allows organisations to deliver services in a flexible and value focused way, to increase value to end customers. 

In this series of short videos, QA and Axelos lift the lid on the latest iteration of ITIL. 

AXELOS ITIL4 deep dive part 1

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AXELOS ITIL4 deep dive part 2

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AXELOS ITIL4 deep dive part 3

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