Stepping into line management is one of the key challenges that
people find when they move from a supervisory or team-member role
to the first rung of the management ladder.
This has historically been an area of training and
development that organisations have not addressed, leading to poor
management, potential legal issues and massive losses of workplace
productivity. With increasing pressures on lower and mid levels of
management to produce effective results with less, leadership
abilities are more essential than ever to ensure organisational
This qualification will enable managers to:
- Understand leadership, management and use of both in
order to ensure effectiveness
- Explain the importance of communication of clear vision,
mission and objectives to teams
- Assess and improve personal communication skills and
style ensuring effective communication
- Describe the role that motivation plays in effective
organisational development and function, and a leader's role in
- Define problems, identify possible solutions and use
decision-making techniques to arrive at the best solution;
communicating this and reviewing its effectiveness once
Style and Structure
This highly participative four-day programme is designed to use
facilitated discussion, presentation, case study, group work and
reading and research in order to provide a rich learning experience
that can be applied directly in the workplace as well as allowing
participants to complete a government-approved qualification.
Typically this programme is run over a three-month period, with
sessions held regularly. Additional modules can be added from our
extensive portfolio of courses in order to create a programme that
meets your needs.
Assessment and Course/Qualification Support
This Nationally accredited course, certified by the Institute of
Leadership and Management, comprises a work- based assignment and
reflective review of work practice. Support with assignments and
application of learning back in the workplace is included both
during and after the programme.
Day 1 - Introducing the programme and Leadership
- My Award: Induction to the programme
- What is leadership?
- Leadership and Management
- Understanding leadership styles?
- Effectively adapting your leadership style and
- How does my leadership alter the performance of my team
and individuals within it?
- Why build trust and respect as a manager?
- Why is communication important?
- Effective communication techniques
Day 2 - Introduction to leadership / Leading and
Motivating the team
- Mission, vision and strategy - what is it?
- Putting this in place throughout the
- Defining and communicating vision and
- Organising and facilitating 1-2-1 and team
- Effective feedback techniques
- What is motivation?
- Why is motivation important?
Day 3 - Leading and Motivating the team to
- Common motivation theories and concepts:
- Maslow, Hertzberg, McGregor
- Bruce Tuckman's Developmental Sequence in Small
- Understanding team roles using Dr Meredith Belbin's
"e-interplace" team role analysis tool
- Assignment Brief; Reflective Review
- One to one review of progress and assignment
Day 4 - Solving Problems and Making
- Recognising problems
- Understanding problems and what causes them
- Analysing information and data to make an effective
- Identifying options to resolve problems
- Simple decision making techniques
- Communicating, implementing and reviewing
- Assignment Brief; Work-based assignment
All courses are delivered onsite by a training team with experience of working in over 50 NHS Trusts, and provide key professional development skills contextualised to fit an NHS environment.