Linked to KSF competencies: C1-L2, C2-L1, C3-L1, C4-L2, C5-L2, G4-L1, G5-L1, G6-L1
Leading a team or working as a supervisor is a challenging
and rewarding role, which for many is their first experience of
leadership. Whilst challenging and rewarding; it
is also something that can be daunting to individuals as they take
this role on board, trying to identify the differences between
working within the team and assisting in the supervision of the
Historically, this type of leadership
role has often been overlooked with regards to formal training,
leading to poor performance. This is something that proves
increasingly challenging for organisations as they strive to do
more with less, relying upon the critical role of the team leader
or supervisor to achieve this.
This qualification will enable managers to:
Define the role that team leaders and line managers in
the organisation play and their key responsibilities
Utilise feedback and communication techniques to enhance
their own performance and that of the team
Define key ways that they can support and enhance team
motivation and productivity, helping to reduce areas of poor
- Effectively implement techniques to monitor the
team's output and improve productivity
Style and Structure
This highly participative four-day programme is designed
to use facilitated discussion, presentation, case study, group work
and research in order to provide a rich learning experience that
can be applied directly in the workplace whilst allowing
participants to complete a government-approved
Typically this programme is run over a three-month period, with
sessions held regularly. Additional modules can be added from our
extensive portfolio of courses in order to create a programme that
meets your needs.
Assessment and Course/Qualification Support
This nationally accredited course, certified by the Institute of
Leadership and Management, comprises a series of work- based
short-answer papers. Support with assessment and application of
learning back in the workplace is included both during and after
Day 1 - Introducing the programme and
Why do I need to develop my team leadership
Overview of modules
What is team leadership?
Key responsibilities of team leadership
Levels of responsibility and referring to others in
Day 2 - M2.01 Developing yourself as a team
What is feedback?
Identifying Personal Strengths and areas for
Establishing and maintaining trust in the
The importance of trust when leading a team?
Understanding performance requirements and how do they
benefit the individual and the organisation?
Planning personal performance improvement
Day 3 - M2.02 Motivating the work team to
What is underperformance?
What effect does underperformance have on the individual
and the team?
Causes of underperformance
Taking action - providing support and
What is motivation?
Personalities and behaviour - motivating different
Motivating my own team - putting this into
Day 4 - M2.03 Planning and monitoring
My organisation's mission, goals, objectives and
Communicating these to the team
How do objectives and goals affect the way that we
Allocation of work in my team
Checking progress and ensuring that people know what is
required of them
Why monitor my team's work?
Ways that work is monitored in your
Plan, do, review - the business planning
Rectifying issues when things don't meet required
All courses are delivered onsite by a training team with experience of working in over 50 NHS Trusts, and provide key professional development skills contextualised to fit an NHS environment.