- Do you find your working life is a succession of meetings?
- Do you need to make sure you've got an accurate record of your
meetings, including effectively capturing actions?
- Would you like to remove your fear of taking minutes?
For everything from a formal AGM to weekly staff
gatherings, minute-takers are expected to provide an accurate
record of proceedings, often with no training or guidelines. This
can result in minutes that are too sketchy or too detailed; failure
to follow up decisions; a lack of evidence for later proceedings;
and a waste of many people's time.
This course will take you through every stage of the process of
taking minutes, clarifying objectives and standards. You'll be
equipped with ideas for successful preparation, listening, analysis
and note-making and introduced to the principles of clear,
effective writing. This event is highly participative and provides
an opportunity for every attendee to develop their skills. You'll benefit from this course if you are expected to take
accurate and professionally produced notes or minutes.
By the end of the course you will be able
- list what you need to do to prepare for meetings prior to,
during and after the event
- state the role and responsibilities of a chairperson
- demonstrate setting a well structured agenda
- state common obstacles to effective listening and demonstrate
your own listening skills
- identify a method of note-taking that suits your preferred
- select the important and relevant points from a discussion
- state agreed accepted conventions for the format of
- produce an accurate set of minutes, clearly and concisely
What the course will cover:
- Personal objectives for the course.
- The meeting - what you should do before, during and after.
- The role and responsibilities of a chairperson.
- Styles of agenda.
- Setting the agenda.
- Barriers to effective writing.
- Listening and summarising a conversation.
- Methods and style for taking notes - reducing note-taking.
- Dealing with jargon and medical terminology.
- Recording decisions and actions.
- Suggestions for skills practice and useful resources
All courses are delivered onsite by a training team with
experience of working in over 50 NHS Trusts, and provide key
professional development skills contextualised to fit an NHS