Providing dedicated support for BT

Supporting Learning and Development at BT

QA has a dedicated team, ready to help support your activities:


Account Management

Contact the account team for assistance on:

  • New learning programmes
  • Account queries

Laura Addison , Account Manager

Responsible for providing learning support to BT Group, BT Business, BT Wholesale, BT Global Services, 

BT Openreach, and BT Consumer. 

Emily Campbell , Account Manager

Responsible for providing learning support to Technology Service & Operations and BT Security Enterprise

Booking training

For finding, organising and booking training our managed service team are here to help.

Tracey Issott
QA-BT Service Delivery Manager

Laura Proctor 
QA-BT Learning Coordinator

Joanna Stokes
QA-BT Learning Coordinator

Katie James
QA-BT Learning Coordinator

You can contact the QA-BT team via:


Not found what you are looking for?


Make an enquiry

Speak to our team today

To contact our friendly advisers, call, email, or make a quick enquiry


0113 220 7150



+44 113 220 7150




N.B. please do not submit any sensitive or confidential data in the message field e.g. credit card numbers, health details.

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