Cookie and Browser Settings

Cookie and Browser Settings

Cookies help us remember you and show you things we think you will like. See below for information about how we use cookies and how you can change your settings to suit your preferences.

What do I need to know about cookies?


A cookie is a small text file that's stored on your computer or mobile device when you visit a website. We use them to:

  • Remember your preferences
  • Tailor our sites to your interests


There are different types of cookies


First party cookies

These are set by the website you're visiting. And only that website can read them. In addition, a website might use a separate company to analyse how people are using their site. And this separate company will set their own cookie to do this.

Third party cookies

These are set by someone other than the owner of the website you're visiting.

Some QA web pages may also contain content from other sites like YouTube, which may set their own cookies. Also, if you Share a link to a QA page, the service you share it on (e.g. Facebook) may set a cookie on your browser.

QA has no control over third party cookies.

Advertising cookies

Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.

QA occasionally set advertising cookies for people visiting our website. These advertising cookies may track your browsing outside the QA website.

Session cookies

These are stored while you're browsing. They get deleted from your device when you close your browser (e.g. Internet Explorer or Safari).

Persistent cookies

These are saved on your computer. So they don't get deleted when you close your browser.

QA use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

Other tracking technologies

Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and target advertising at people.

They usually take the form of a small, transparent image, which is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.


How does QA use cookies?


We use different types of cookies for different things, such as:

  • Analysing how you use the QA website
  • Giving you a better, more personalised experience
  • Recognising when you've signed in to myQA


Read on to find out more about the different kinds of cookie we use.


Strictly Necessary cookies

These cookies let you use all the different parts of Without them services that you have asked for cannot be provided.

Some examples of how we use these cookies are:

  • Signing into myQA
  • Remembering previous actions such as text entered into a registration form when navigating back to a page in the same session
  • Remembering security settings which restrict access to certain content


Functional cookies

These help us personalise the QA website to you. Some examples of these cookies are:

  • Remembering if you visited the website before so that messages for new visitors are not displayed to you
  • Remembering settings applied to the website such as colour, font size and layout


Performance cookies

These help us understand how people are using the QA website, so we can make it better. And they let us try out different ideas. We sometimes get other companies to analyse how people are using the QA website. These companies may set their own performance cookies.

Some examples of how we use these cookies are:

  • To collect information about which web pages visitors go to most often so we can improve the online experience
  • Error management to make sure that the website is working properly
  • Testing designs to help improve the look and feel of the website


What cookies does QA use?


Cookie name

What it's for


This cookie is used to determine when a user is actively using the website. It enables the website to temporarily store information so that it can be accessed by other pages on the website to help the site function correctly.

_utma (Google Analytics)

This cookie helps determine the number of unique visitors to the website.

_utmz (Google Analytics)

This cookie helps determine the referral method of people visiting the website. This helps to analyse the traffic arriving at the website and to determine which are the most popular routes (e.g. direct, search engine search, email link).

_utmb (Google Analytics)

This Google Analytics cookie helps record the length of individual sessions from users on the website. Each time a user moves to a new page on the website within 30 minutes of arriving, the cookie updates so that we know that the user is still actively using the website within a single session.

_utmc (Google Analytics)

Similar to _utmb, this Google Analytics cookie helps record the length of individual sessions on the website.

Doubleclick (Google Adwords)

Doubleclick (part of Google) uses cookies and IP address analysis to identify unique users of the website (through the collection of non-personally identifiable information) and to track the conversion rates for particular advertising campaigns. It also helps serve advertisements which are of particular relevance to the user, and to control the frequency with which particular advertisements are displayed.

For more information about how Google use data please view Google's Privacy Policy

To opt-out please visit Google


What happens if third party cookies are disabled on my browser?


If third-party cookies are disabled on your browser, some features on the QA website may not work quite as you'd expect.

This is because, like anything you sign in to, your myQA account relies on cookies to provide some services like personalisation.

If your browser is blocking third-party cookies, some of these features can't work properly so you may experience problems with your myQA account.

If you've chosen to block third-party cookies on your browser and want to avoid problems using your myQA account, be sure to set exceptions for

This won't affect your privacy settings on other websites and services you use.


How can I change my QA cookie settings?


Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. These settings will typically be found in the 'options' or 'preferences' menu of your browser. The links below explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one.



For further information about cookies and how to control their use, please visit the following third party educational resources.


QA Terms and Conditions


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