What's Service Management all about?

IT services keep a business going – so it’s pretty important to manage them properly.

Managing IT services well, gets ultimate value from technology – and makes you more productive. Getting the right people, processes and technology in place will meet your needs – and your customer’s needs.

Our courses (designed by our learning experts) cover everything you need to know in IT service management. You’ll learn to adopt best-practice methods, standards and frameworks to get the best out of technology. And our hands-on approach to learning means you’ll easily put theory into practice.

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Classroom:
Each learner attends the course in person, in a classroom environment
Attend from anywhere (AFA):
Join live classroom training via web conferencing
Virtual:
The course is delivered virtually. A learner will attend the course through webex facilities
Digital:
Online, video and elearning courses
Blended:
A combination of in person and digital learning

Browse our courses

Classroom:
Each learner attends the course in person, in a classroom environment
Attend from anywhere (AFA):
Join live classroom training via web conferencing
Virtual:
The course is delivered virtually. A learner will attend the course through webex facilities
Digital:
Online, video and elearning courses
Blended:
A combination of in person and digital learning

Want to see Service Management Certifications?

See them here