About this Course

Tech Type Specialist
Code M20689
Duration 3 Days
Special Notices

This course may be available for you to purchase through the Microsoft Software Assurance voucher scheme. To book courses using vouchers please call our sales team on 0345 757 3888. Or for more information on claiming vouchers you can speak to our dedicated Software Assurance administration team on 01753 898 351.

This 3-day course is designed for experienced IT professionals who want to achieve the knowledge and skills required to install, configure, and support Windows 8.1 PCs and devices. In this course, you will learn the skills you need to support Windows 8.1 in a Windows Server domain environment with managed access to the Internet and cloud services.

You will learn how to install Windows 8.1 and upgrade previous versions of Windows to Windows 8.1. You will learn to configure and manage Windows 8.1 by using Windows PowerShell, Group Policy, Windows Intune, and other Windows management tools. Additionally, you will learn to control access for non-domain joined Windows devices by using the Workplace Join and Work Folders features in Windows 8.1. You will also learn how to resolve common support issues related to Windows 8.1, including monitoring and troubleshooting performance in Windows 8.1, recovering BitLocker encrypted drives, and recovering Windows 8.1. Finally, you will learn how to implement Client Hyper-V in Windows 8.1.

Please Note: The course title, Upgrading Your Skills to MCSA Window 8, references Windows 8 because it maps to the certification exam of the same name. However, the skills that are taught cover the latest Windows 8.1 features.

Target Audience:

The primary audience for this course is IT professionals who configure and support Windows 7 or Windows 8-based PCs, devices, users, and associated network and security resources, and who wish to update their skills to Windows 8.1. The audience includes experienced IT Professionals who focus on supporting a broad range of technical issues related to Windows operating systems, devices, cloud services, applications, networking, and hardware.

A segment of the audience for this course includes certification candidates who want to migrate their current credentials to the Microsoft Certified Solutions Associate (MCSA) for Windows 8.1, and have either:

  • An existing Microsoft Certified IT Professional (MCITP) level certification for Windows 7
  • An existing Microsoft Certified Solutions Associate (MCSA) level certification for Windows 8

What's Included

QA offers more benefits. Here is what's included with this course:

Microsoft SA Vouchers accepted


  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
  • Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
  • Understanding of the Public Key Infrastructure (PKI) components and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS)
  • Microsoft Windows Server 2008 or Windows Server 2012 fundamentals
  • Microsoft Windows Client fundamentals; for example, working knowledge of Windows 7
  • Windows Assessment and Deployment Kit (WADK) components including Windows PE, Windows SIM, VAMT, ImageX, USMT, and DISM concepts and fundamentals

Delegates will learn how to

At the end of this course you will be able to:

  • Describe the solutions and features related to managing Windows 8.1 in an enterprise network environment.
  • Install Windows 8.1 and upgrade previous versions of Windows to Windows 8.1.
  • Configure and manage Windows 8.1 by using Windows PowerShell, Group Policy, Windows Intune.
  • Implement an application strategy for Windows 8.1.
  • Manage non-domain joined devices and provide resource access for these devices.
  • Secure Windows 8.1 devices by using appropriate tools and technologies.
  • Configure remote access for computers running Windows 8.1.
  • Monitor and recover Windows 8.1.
  • Implement Hyper-V in Windows 8.1


Module 1: Windows 8.1 in an Enterprise Network Environment

This module explains how the features and related solutions in Windows 8.1 are used to support intranet, Internet, and non-domain joined Windows 8.1 clients. It also explains the changes to the Windows 8.1 user interface and how to perform customizations of the desktop and Start screen.


  • Managing Windows 8.1 in an Enterprise Environment
  • Overview of Windows 8.1

Module 2: Installing and Upgrading to Windows 8.1

This module explains how to identify hardware, software, and infrastructure readiness for installing Windows 8.1. It also describes the methods to manage volume activation in Windows 8.1 and how to migrate user state and settings when upgrading to Windows 8.1.


  • Preparing to Install Windows 8.1
  • Installing Windows 8.1
  • Volume Activation for Windows 8.1
  • Migrating User State and Settings

Lab : Installing Windows 8.1

  • Planning to Install Windows 8.1
  • Performing a Clean Installation of Windows 8.1
  • Customizing the Windows 8.1 User Interface

Lab : Migrating User State by Using USMT

  • Creating and Customizing USMT XML Files
  • Capturing and Restoring User State to a Target Computer

Module 3: Configuring and Managing Windows 8.1

This module explains the tools used for local and remote management of Windows 8.1. It also explains how to configure and manage common settings in Windows 8.1 by using Windows PowerShell, Group Policy, and Windows Intune.


  • Tools Used to Perform Local and Remote Management of Windows 8.1
  • Configuring and Managing Windows 8.1 by Using Windows PowerShell
  • Managing Windows 8.1 by Using Group Policy
  • Administering Windows 8.1 by Using Windows Intune
  • Configuring User State Virtualization

Lab : Administering Windows 8.1 with Windows PowerShell ISE

  • Introducing Windows PowerShell
  • Using Windows PowerShell Remoting

Lab : Configuring User State Virtualization

  • Implementing and Configuring UE-V

Module 4: Implementing an Application Strategy for Windows 8.1

This module explains the application deployment options for Windows 8.1. It also explains how to install and manage Windows Store apps, secure Internet Explorer, and configure application restrictions.


  • Application Deployment Options in Windows 8.1
  • Managing Windows Store Apps
  • Configuring Internet Explorer Settings
  • Configuring Application Restrictions in an Enterprise

Lab : Managing Windows Store Apps

  • Sideloading a Windows Store App
  • Restricting Access to the Windows Store

Lab : Troubleshooting Internet Explorer Issues

  • Resolving an Internet Explorer Issue

Lab : Configuring AppLocker

  • Configuring AppLocker Rules
  • Testing the AppLocker Rules

Module 5: Managing Devices and Resource Access

This module explains the options for managing non-domain joined devices in a Windows 8.1 environment. It also explains how to configure SkyDrive access, Workplace Join, and Work Folders for non-domain joined devices.


  • Options for Managing Non-Domain Devices
  • Configuring and Using SkyDrive
  • Configuring Workplace Join
  • Configuring Work Folders and Remote Business Data Removal

Lab : Configuring Resource Access for Non-Domain Joined Devices

  • Implementing Workplace Join
  • Configuring Work Folders

Module 6: Securing Windows 8.1 Devices

This module explains the methods used for authentication and authorization in Windows 8.1. It also explains how to secure data by using BitLocker and configure User Account Control settings. It then explains how to configure Windows SmartScreen and Windows Defender to protect against malware. It also describes how to configure and implement Windows Firewall.


  • Authentication and Authorization in Windows 8.1
  • Securing Data by Using BitLocker
  • Configuring User Account Control
  • Guarding Against Malware
  • Configuring Windows Firewall

Lab : Securing Data by Using BitLocker

  • Protecting Files with BitLocker
  • Recovering BitLocker Encrypted Drives

Lab : Configuring Malware Protection

  • Configuring Windows SmartScreen
  • Configuring Windows Defender

Lab : Configuring Inbound and Outbound Firewall Rules

  • Creating an Inbound Firewall Rule
  • Creating an Outbound Firewall Rule

Module 7: Configuring Remote Access

This module explains how to implement a simple DirectAccess deployment. It explains the process for implementing an advanced DirectAccess infrastructure. It also explains how to enable and configure virtual private network (VPN) access.


  • Implementing DirectAccess by Using the Getting Started Wizard
  • Advanced DirectAccess Infrastructure
  • Configuring VPN Access

Lab : Implementing DirectAccess by Using the Getting Started Wizard

  • Running the Getting Started Wizard
  • Validating the DirectAccess Deployment

Module 8: Monitoring and Recovering Windows 8.1

This module explains how to monitor and troubleshoot performance in Windows 8.1. It describes the Windows 8.1 startup process and how to troubleshoot Windows 8.1 startup. It then explains the recovery options in Windows 8.1 and how to recover Windows 8.1.


  • Monitoring and Troubleshooting Performance in Windows 8.1
  • Troubleshooting Windows 8.1 Startup
  • Recovery Options in Windows 8.1

Lab : Identifying Performance Problems

  • Troubleshooting a Performance Problem

Lab : Recovering Windows 8.1

  • Exploring Windows 8.1 Recovery Options
  • Introducing a Problem
  • Resolving a Problem

Module 9: Implementing Client Hyper-V in Windows 8.1

This module explains Client Hyper-V for Windows 8.1. It also explains how to manage virtual hard disks and checkpoints.


  • Overview of Client Hyper-V
  • Creating Virtual Machines
  • Managing Virtual Hard Disks
  • Managing Checkpoints

Lab : Implementing Client Hyper-V

  • Installing Client Hyper-V
  • Creating a Virtual Network and Virtual Machine
Specialist Course

3 Days

Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.