About this Course

Code TPIP1303
Duration 1 Day

This course is aimed at non-technical audiences; although it has been found that technical audiences benefit from this at the start of more in depth communications courses. The course takes us through the basics of today's major services that are emerging in telecoms market such as telecoms grade Voice over IP and multicasting IPTV, we start by looking at the underlying IP routing and then map onto this VoIP and IPTV services using role play exercises to act out how IP network element such as routers interact in support of these services. Participants are expected to get highly involved and take on their roles whilst at the same time injecting in to the course their own awareness of these services so as to enrich the training session for all those involved. The course concludes by looking at the basics of tunnelling in support of IP Virtual Private networks.


No prerequisite knowledge is required although a basic awareness of datacoms and telecommunications would be advisable.

Who Would Benefit

Anyone who wants to have fun whilst learning about VoIP and IPTV and Virtual Private Networks (VPNs), this course is aimed at both non-technical and technical audiences.


  • Broadband over IP
  • Exercise 'Routing - Roundabouts and Sign Posts'
  • Voice over IP
  • Exercise 'VoIP - Priority Post Its'
  • Video over IP (IPTV)
  • Exercise 'Multicasting - IPTV'
  • Virtual Private Networks
  • Exercise 'VPN - Two Hats are better than one'

1 Day


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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