• Completion of Interconnecting Cisco Networking Devices (ICND) or Cisco Certified Networking Associate (CCNA). Additionally The Configuring BGP on Cisco Routers course (BGP) is recommended because some BGP background is assumed for the QoS course.
• Interconnecting Cisco Network Devices (ICND)
• Configuring BGP on Cisco Routers (BGP)
• or Cisco Certified Networking Associate (CCNA)

At the end of this course you will be able to:

• Given a converged network, explain the need to implement Quality of Service (QoS) and explain methods for implementing and managing QoS
• Given a converged network, identify and describe different models used for ensuring QoS in a network and explain key IP QoS mechanisms used to implement the models
• Given a converged network, explain the use of MQC and AutoQoS to implement QoS on the network
• Given a converged network and a policy defining QoS requirements, successfully classify and mark network traffic to implement the policy
• Given a congested network, use QoS queuing mechanisms to manage network congestion
• Given a converged network, use QoS congestion avoidance mechanisms to reduce the effects of congestion in a network
• Given a network, use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic

• Module 1: Introduction to IP QoS
• Module 2: The Building Blocks of IP QoS
• Module 3: Introduction to Modular QoS CLI and Auto-QoS
• Module 4: Classification and Marking
• Module 5: Congestion Management
• Module 6: Congestion Avoidance
• Module 7: Traffic Policing and Shaping
• Module 8: Link Efficiency Mechanisms
• Module 9: QoS Best Practices