About this Course

Scrum adoption continues to grow and as organisations seek to become successful at Scrum, many people find that different communication skills are needed to make it work. This course focuses on the skills needed for a Scrum Master to work effectively as a 'servant leader', team coach, and facilitator. A role-play scenario will be used to put new skills into practice. The course is designed around delegates participating in exercises and role-playing scenarios to learn the new skills.

Target Audience

The course is beneficial for anyone who has some experience of working as a Scrum Master and has the desire to apply coaching and facilitation skills to the role.

What's Included

12-month subscription to Project Manager Today

Learn from the UK's leading Agile training provider

  • Fully accredited

    QA's Agile certification courses are accredited by a number of bodies including BCS, APMG and Scrum.org.

  • Industry recognised

    QA work with leading organisations including, BT, BA, Barclays, DWP, and many others.

  • World-class experts

    QA's world class expert coaches, from a variety of industries, are on hand to work with your teams and key stakeholders to help them accelerate agility.

Why people choose QA

Locations

There are over 20 QA learning centres and many other sites spread across the UK, providing a convenient choice of learning locations and ensuring that over 90% of the population is within 45 minutes of a training destination. Learn more

  • London

    London

    International House

  • Manchester

    Manchester

    Oxford Street

Delegate portal

Booking courses with QA has always been easy, but now we've made it even easier. With myQA you can book, administer and manage all your bookings online, in one place. Login / sign-up

Course Information

The Scrum Values

  • Understand the meaning of the five Scrum Values commitment, focus, openness, courage, and respect

Review of Scrum Master responsibilities to the Product Owner, Development Team, and the organization

Coaching in a Scrum Environment

  • Role-playing exercises

Facilitating Meetings

  • Scrum Events that are typically facilitated
  • Useful facilitation techniques

My Development as a Scrum Master

  • Individual exercise to identify personal development areas

Delegates should have completed the Professional Scrum Master I certification (Scrum.org), or Certified Scrum Master (Scrum Alliance), prior to registering for this course.

Pre-Course Reading

Delegates should be familiar with the content and rationale for the rules of Scrum in the Scrum Guide, available at www.scrumguides.org.

  • Explore the meaning of the Scrum Values in an organizational context
  • Build on existing Scrum Master experience with coaching skills to support the responsibilities of a Scrum Master (based on The Scrum Guide™ at www.scrumguides.org)
  • Learn facilitation skills to support Scrum events such as Sprint Planning, Reviews, and Retrospectives
  • Identify options for dealing with typical day-to-day issues that arise in Scrum Teams