This training course is aimed at organisations new to Agile and wanting to make a less disruptive start on the path to business agility, Agile practitioners who are finding current frameworks aren’t working and want to look at something different or organisations who are having difficulty visualising and controlling work in progress.

This course is a good blend of theory and practice to drive home the core concepts.

Target Audience

The course is targeted towards delegates interested in Agile ways of working.


There are no pre-requisites for the training; just an open mind.

Learning Outcomes

  • Describe what is meant by Agile and why organisations are embracing this way of working.
  • Understand what Kanban is.
  • Describe and start applying the values, principles and practices of the Kanban method.
  • Map a value stream, create a Kanban board and design a Kanban card.
  • Understand the basic metrics of flow.

Course Outline

Introduction to Agile

  • What is Agile
  • Why Agile
  • Where does Agile come from
  • What is important in Agile
  • The Agile manifesto
  • The Agile manifesto principles

What is Kanban?

  • Kanban origins
  • The Kanban method

Kanban values

  • Transparency
  • Balance
  • Collaboration
  • Customer focus
  • Flow
  • Leadership
  • Understanding
  • Agreement
  • Respect

Kanban Principles

  • Change Management
    • Start with what you do now
    • Agree to pursue improvement through evolutionary change
    • Encourage acts of leadership at every level
  • Service Delivery
    • Understand and focus on customer needs and expectations
    • Manage the work let people self-organize around it
    • Evolve policies to improve outcomes

Kanban Practices

  • Visualize
  • Limit Work in Progress (WIP)
  • Manage flow
  • Make policies explicit
  • Implement feedback loops
  • Improve collaboratively, evolve experimentally

The basic metrics of flow and displaying data

  • Littles law
  • Monte Carlo method
  • Scatterplots
  • Cumulative Flow Diagrams
  • Run charts
  • Distribution Histograms

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