Overview

As well as training professionals and coaches, many organisations are calling upon mentors to contribute to talent management and progression of employees through the business.

This course offers those who wish to build upon their mentoring skills and develop a flexible toolbox and structure that they can adapt to suit any given mentoring situation.

What's included in the course

  • Two day practical workshop
  • Assessment
  • Access to online resources

Who is it for?

This course is suitable for anyone who is required to develop and mentor individuals in the workplace.

What the delegates will learn

  • Understanding the role of a mentor
  • Discussing interpersonal and intrapersonal skills in the mentoring setting
  • Inducting a mentee onto a mentoring programme
  • Conducting a mentoring session

Next steps

  • Coaching for Performance
  • Managing Learning Transfer
  • Training Delivery Part B - engaging with learners
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Pre-requisites

There are no pre-requisites for this course.

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Assessment information

Delegates will apply the 5 key areas of the Mentoring framework at their organisation to meet the Mentoring Profile.

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Session details

Session one: Introdcution to mentoring
In this session, we consider:

  • The definition of mentoring
  • Skills and attributes of a mentor
  • The EMPATHIC mentor
  • Obstacles and mitigations

Session two: The set-up
In this session, we consider:

  • How to structure of mentoring programme
  • Elements to discuss when starting the programme
  • Matching the mentor to the mentee

Session three: The MENTOR model
In this session, we consider:

  • The structure of mentoring discussions
  • Questions to ask at each phase of the mentoring discussion
  • Motivating the mentee
  • Useful sources of support
  • Development activities

Session four: Goal setting
In this session, we consider:

  • An introduction to goal setting
  • Considerations for goal setting
  • Five principles of goal setting

Session five: Giving feedback
In this session, we consider:

  • The 5-step feedback process
  • Feedback tips
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Why choose QA

Dates & Locations

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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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