Overview
This course offers a structured approach to identifying learning needs to ensure the most appropriate intervention is designed. Accurately discerning learning and the business needs enables solutions to address performance gaps between what a target group currently knows or does and what the organisation requires it to know or do.
- Pre-course work
- Evening work
- Assessment
Prerequisites
This course is suitable for L&D professionals who are required to analyse the learning needs of the target group.
Assessment information
- Understanding the learning needs analysis process
- Clarifying a sponsor’s request
- Forecast business benefits
- Gathering information about the performance gap
- Determining the content
- Selecting delivery options and analysing resources
- Costing learning and making recommendations
Session details
- What learning needs analysis is
- The analysis process
- Scoping your project
- The benefits of scoping
- Scoping questions
- Planning for evaluation
- The Kirkpatrick model
- Four stages of defining business benefits
- Planning measurable business benefits
- Writing project aims
- Information gathering techniques
- Analysis tools
- Analysing the content
- The content analysis process
- Task matrix to define learners’ competencies
- Introduction to outcomes
- Examples of outcomes
- Types of delivery options and their benefits
- Estimating delivery times
- Types of environments
- Analysing the environments
- Estimating design time
- Estimating project costs
- Requirements for estimating costs
- Winning support for recommendations
- Learning needs analysis report formats
Frequently asked questions
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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
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When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.